Privacy Policy

How we handle your data at Answira

No Data Storage

Prompts and responses are not logged or stored

No Training

Your data is never used to train AI models

EU Data Residency

All processing happens in Czech Republic

GDPR Compliant

Full compliance with EU data protection laws

1. Data Controller

The data controller for the Answira Inference API is:

Answira s.r.o.
Czech Republic
Email: info@answira.ai

2. What Data We Collect

2.1 API Request Data

Data Type	Stored?	Purpose
Prompt content	NOT STORED	Processed in memory only for generating response
Generated responses	NOT STORED	Streamed directly to you, not retained
Token counts	STORED	Billing and usage tracking
Request timestamps	STORED	Billing and debugging
API key (hashed)	STORED	Authentication and rate limiting

            Key Point: Your actual prompts and generated content are NEVER stored, logged, or retained in any form. They exist only transiently in memory during request processing.
        

2.2 Account Data

When you register for the Service, we collect:

Email address
Company name (optional)
Billing information

3. How We Use Your Data

We use the collected data solely for:

Service Delivery: Processing your API requests and generating responses
Billing: Calculating usage and processing payments
Security: Preventing abuse and unauthorized access

            We do NOT:
            Use your data to train or fine-tune AI models
Sell or share your data with third parties
Use your data for advertising purposes
Store your prompts or generated content

        

4. Data Location and Processing

All data processing occurs within the European Union:

Server Location: Czech Republic
Database Location: Czech Republic
No Third-Country Transfers: Your data never leaves the EU

Our infrastructure is hosted on dedicated hardware that we own and operate. We do not use cloud providers that may transfer data outside the EU.

5. Data Retention

Data Type	Retention Period
Prompt/Response content	Not retained (processed in memory only)
Usage/billing data	7 years (legal requirement)
Account information	Until account deletion + 30 days
Server logs (IP, timestamps)	30 days

6. Your Rights Under GDPR

As a data subject in the EU, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Restrict processing of your personal data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing of your personal data

To exercise these rights, contact us at info@answira.ai.

7. Security Measures

We implement appropriate technical and organizational measures to protect your data:

TLS 1.3 encryption for all API communications
API key authentication with secure hashing
Access controls and monitoring
Physical security of server infrastructure

8. Third-Party Services

We use the following third-party services:

Payment Processing: For billing purposes (processor does not receive your API data)

We do not share your prompts, responses, or usage patterns with any third parties.

9. Cookies

Our API service does not use cookies. Our documentation website may use essential cookies for functionality only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email. The "Last updated" date at the bottom indicates when the policy was last revised.

11. Contact Us

For privacy-related questions or to exercise your rights:

Email: info@answira.ai

You also have the right to lodge a complaint with the Czech Data Protection Authority (ÚOOÚ) if you believe your data protection rights have been violated.

Last updated: February 1, 2026